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Chris Sadler and Dale Barnwell had invited a homeless woman they met that evening near a Domino’s Pizza to stay at the Hampton by Hilton Birmingham City North in the UK.
They had paid for two rooms and decided to offer her a bed in one of the rooms but the hotel staff objected to their kind gesture and kicked them out of the hotel so that they had to spend the night in a car park.
Naratting the incident that led to them sleeping in a car park, Chris, a 32-year-old JLR technician, from Nuneaton, said: “We bought her some food and she told us her story and said she’d had some trouble in her life. I felt sorry for her so I offered her the spare hotel room.”
But when the woman got to the hotel reception, staff didn't let her in. An argument ensued, which was recorded and published online. Chris condemned the action of the hotel staff and said he only wanted to do something nice for someone.
Chris told the Nuneaton News: “I just wanted to do something nice, we had a spare room, it was already booked and paid for, but they wouldn’t let her in. They kept saying it was against company policy, so I asked to see the policy but they wouldn't show it to me. I kept my cool but we ended up sleeping in the car park.”
A spokesman for Hampton by Hilton Birmingham City North said: “The team at the hotel have been made aware of a video posted online featuring a complaint to security staff regarding visitor access during the night. The safety and security of all those at the hotel is a priority. With the registered guest having already brought a person back to the hotel that night, the maximum occupancy of the room type booked had been reached. Therefore the hotel team were unable to accommodate the guest’s request to provide access for an additional person.”
